Fourm emails going to junk

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  • #57399

    Just a heads up, hotmail ( and most likely other providers) is sending forum emails to junk. You should setup DKIM/DMARC , but the main issue is the sender is segasaturnshiro.com but the SPF record is for gator4305.hostgator.com so the wrong domain is being authenticated, this needs fixed

    #57404
    TraynoCo
    SHIRO!
      On Darksaviour69 said

      Just a heads up, hotmail ( and most likely other providers) is sending forum emails to junk. You should setup DKIM/DMARC , but the main issue is the sender is segasaturnshiro.com but the SPF record is for gator4305.hostgator.com so the wrong domain is being authenticated, this needs fixed

      I was able to fix all that, but now no emails are being sent for user registraion. Any help would be appreciated 🙂

      #57433

      are you getting any bounce backs, or some sort of error logs? trying to jog my memory as its been a while ( as you kind of set this up and once it working you don’t look at it again lol )

      #57435
      TraynoCo
      SHIRO!
        On Darksaviour69 said

        are you getting any bounce backs, or some sort of error logs? trying to jog my memory as its been a while ( as you kind of set this up and once it working you don’t look at it again lol )

        I got it sorted out, mucked with a rule on Google Workspace, but everything should be good now. It should be sending to the regular inboxed now.

        #57443

        good news, looking at the email headers everything looks correct. bad news it went to my junk again, but I think that will fix itself in time as its a reputation thing, which might have taken a little hit at first because of the incorrect settings… but this worries me:
        https://mxtoolbox.com/SuperTool.aspx?action=mx%3asegasaturnshiro.com&run=toolpage#
        Again might be because of the wrong email setup and will fix itself

        #57467
        FlakBeard
        Member

          Is it possible some of the new topic requests are going to junk or getting lost as well?

          Tried to create a Saturn music thread in the Saturn section, but mentioned it was sent for approval. Not sure if something got messed up due to using YouTube embed tags?

          #57514
          TraynoCo
          SHIRO!
            On FlakBeard said

            Is it possible some of the new topic requests are going to junk or getting lost as well?

            Tried to create a Saturn music thread in the Saturn section, but mentioned it was sent for approval. Not sure if something got messed up due to using YouTube embed tags?

            We had an email issue yesterday, so I think it might have gotten sent to the void. I would try creating it again today.

            #57516
            TraynoCo
            SHIRO!
              On Darksaviour69 said

              good news, looking at the email headers everything looks correct. bad news it went to my junk again, but I think that will fix itself in time as its a reputation thing, which might have taken a little hit at first because of the incorrect settings… but this worries me:
              https://mxtoolbox.com/SuperTool.aspx?action=mx%3asegasaturnshiro.com&run=toolpage#
              Again might be because of the wrong email setup and will fix itself

              I’m not sure what the concern is from the link

              • This reply was modified 12 hours, 23 minutes ago by TraynoCo.
              #57565

              ahh you can’t link directly to black list, on the page change the look up to “blacklist check” or enter blacklist:segasaturnshiro.com in the search bar, you will see the domain is on 3 blacklists

              • This reply was modified 7 hours, 54 minutes ago by Darksaviour69.
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